Frequently Asked Questions

Check-in is from 15:00 and check-out is by 12:00 noon. Early check-in and late check-out may be arranged subject to availability — please contact our concierge in advance.

Yes, we offer luxury private airport transfers from Riga International Airport (RIX). The journey takes approximately 20 minutes. Please request this service at least 24 hours before your arrival.

We offer free cancellation up to 48 hours before your scheduled check-in. Cancellations made within 48 hours may be subject to a charge equal to one night's stay. Please refer to your booking confirmation for specific terms.

All suite reservations include a complimentary breakfast buffet at our Amber Restaurant. Classic room guests may add breakfast for €35 per person. In-room breakfast is also available for an additional charge.

Yes, our full-service spa offers a thermal pool, Finnish sauna, traditional Latvian steam room, and a comprehensive treatment menu. Spa Suite and Presidential Suite guests receive complimentary spa access. Other guests may purchase day passes.

We have a secure underground parking garage with valet service. Parking is €25 per day for hotel guests. Electric vehicle charging stations are also available.

Absolutely. From intimate anniversaries to grand celebrations, our events team creates bespoke experiences. Services include custom floral arrangements, private dining, live music, and personalised amenities. Contact us at least two weeks in advance for special arrangements.

We welcome well-behaved pets (dogs and cats under 15kg) in designated pet-friendly rooms. A pet amenity package including bed, bowls, and treats is provided. A supplementary cleaning fee of €50 per stay applies.